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Ticketing Information

Starland Ballroom Box Office

The Starland box office is located onsite at 570 Jernee Mill Road in Sayreville. Click here for driving directions.

Box Office Hours

Thursday-Friday: 2pm-6pm
Saturday: 12pm-5pm

The Starland Ballroom box office is also open on all show days. On show days the box office will close for approximately one hour before doors of that days event and will reopen at the scheduled door time.  But don’t worry, tickets are always available online unless a show is sold out.

The Starland Ballroom box office accepts cash, Visa, Mastercard and American Express. For your convenience, an ATM is located on the premises.

To Buy Online

Click here to buy tickets online.

Phone Charge

Tickets to Starland Ballroom events are available via phone at 1-888-9-AXS-TIX (1-888-929-7849).

We do not reserve or sell tickets over the venue phone. To purchase tickets over the phone, please call 1-888-9-AXS-TIX (1-888-929-7849).  (Call Center hours are Monday-Sunday 9am-11pm.)

Box Office Policies

All patrons must have a ticket, regardless of age.

Tickets are non-refundable and cannot be exchanged. In the event a concert date is changed, see Starlandballroom.com for certain refund restrictions. Generally, in the event of a date change, ticket holders will have a set amount of time in which an exchange or refund can be granted.

In the event of a date change, tickets marked for the original date will be honored unless otherwise indicated on Starlandballroom.com's 'Events' page.

If the event is cancelled, ticket holders are entitled to a refund of the face value of the ticket only.

  • Persons who bought tickets online will receive an automatic refund, less handling and / or convenience fees and surcharges. Please allow 7-10 days for this refund to be processed once the show cancellation is announced.
  • Persons who bought tickets via a retail outlet must return to that same outlet for a refund less handling and / or convenience surcharges.
  • Persons who bought tickets through the Starland Ballroom box office must return to the box office for a refund less handling and / or convenience charges.

In the event of an event cancellation, ticket holders have 365 days from the date of the event to obtain a refund. Price, door times and lineups subject to change.


Due to restrictions on space, Starland Ballroom employs an outside company to direct traffic in its lot. Because of this, we must charge a nominal fee to help pay for lot / safety attendants. Parking costs $10 per event. To expedite the parking process, please have your money ready upon arrival.

Starland Ballroom also offers StarParking, which allows ticketholders upfront parking and line privilages. StarParking can be purchased through AXS.com or the Starland box office.

For more information on Star Parking please click here.