Venue FAQ

Any questions? Maybe you'll find the answers here.

Here is a list of frequently asked questions pertaining to the Starland Ballroom. If you have a question that isn't answered below, please feel free to call (732) 238-5500.

Where can I get tickets?

Tickets for Starland shows are available through the Starland Ballroom box office (Cash, Visa, Mastercard, American Express), phone charge at 888-9-AXS-TIX (888-929-7849) and here at Starlandballroom.com. Go over to the box office section for more info.

Where are you located?

The Starland Ballroom is located at 570 Jernee Mill Road in Sayreville, NJ. Check out our Directions page for directions to the Starland Ballroom from multiple destinations.

How many people will be at this concert I'm going to?

It depends on how many tickets sell. Starland's capacity is expandable depending on the show, ticket demand, etc. Some shows may be more populated than others, though it's Starland's goal to consistently provide a comfortable concert experience.

Are there seats in your venue?

Unless specifically stated in show advertising or here on Starlandballroom.com, all Starland shows are general admission, standing room affairs.

What time does my show start or end?

We generally don't know in advance when a show will begin or end. Door times are posted for each show; the starting time for each show is generally (but not always) :30 to :60 minutes afterwards. The ending time varies by show; you should check with security or the box office on the way in for information.

Are cameras or tape recorders allowed?

Starland Ballroom's Camera Policy varies from concert to concert:

  • At some events, artists explicitly forbid fan photography. In these cases, Starland cannot allow cameras of any sort to be brought into the venue. In these cases, Starland will do its best to inform fans of this policy via Starlandballroom.com.
  • At other events, artists allow fan photography, which Starland respects by allowing fans to bring cameras into the venue. In these instances, only simple, point-and-shoot, non-professional cameras will be permitted.
  • Cameras with video recording capabilities are prohibited at all times.
  • Starland Ballroom reserves the right to deny camera use at any time before, during or after the concert and to prohibit the use of any camera that is deemed by Starland Ballroom and/or the Artist to be unacceptable.
  • Under no circumstances are fans permitted to use devices to record video at the Starland Ballroom.
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Is the Starland Ballroom an all-ages venue?

For most shows, Starland Ballroom is an all-ages to enter, 21 to drink venue. For other shows, Starland only admits patrons 18 years of age or older. Each show listing on our Events Page notes that show's age restriction.

How do you separate underage concertgoers from those of legal drinking age?

For most events, this is what we do: Unlike venues which allow drinking patrons to mix with underage patrons, Starland's drinking area is confined to one section of the building. People of legal drinking age are wrist-banded upon entry and allowed to enter the show's drinking sections. Persons under the age of 21 are not allowed into these areas, nor are alcoholic beverages permitted to leave them. Uniformed and undercover security personnel patrol these sections and man the entrances and exits of these areas during our "all-ages to enter, 21 to drink" shows. Parents can feel confident that every effort is made to keep underage persons from breaking the law.

Is there parking onsite?

Yes. Due to restrictions on space, Starland Ballroom employs an outside company to direct traffic in its lot. Because of this, we must charge a nominal fee to help pay for lot / safety attendants. Parking costs $7 per event.

Starland has introduced the StarParking privilege, where ticketholders can purchase StarParking privileges through AXS, AXS.com and the Starland box office. StarParking allows ticketholders to park close to the venue and receive line privileges. To purchase StarParking, visit our events page or AXS.com.

I bought tickets from a scalper / broker / guy in the mall, and they told me there are seats. Where are my seats?

Unless otherwise noted, Starland Ballroom concerts are standing room only events. DO NOT pay extra for tickets that claim to be "up close" or in "seats." We sell tickets on a general admission, standing room only, first-come, first-served basis. Please avoid buying tickets through brokers or scalpers by purchasing your tickets through Starlandballroom.com, phone charge or the Starland Ballroom box office as soon as they go on sale.

I want to interview a band or review a show. How do I go about this?

All interview and review requests must be made through the band's record label or publicity person. Please contact the specific band's label for information. Likewise, Starland Ballroom does not issue photo passes; you must contact the band's publicity personnel to gain such credentials.

I lost my cell phone / credit card / wallet / backpack / jacket / etc. at Starland? What do I do?

Starland maintains a "Lost And Found" box at its offices. Call 732-238-5500 to discuss the matter. Remember: Though we do our best to unite lost items with their owners, Starland Ballroom is not responsible for items left on the premises. After 6 months, unclaimed cell phones are donated to military and / or domestic abuse charities.

I have a 2 year old son that I want to bring to the show. Does he need a ticket?

All patrons must have a ticket, regardless of age.

I want to rent the Starland Ballroom for a social event. How do I go about this?

Call (732) 238-5500 to inquire about renting Starland for your social gathering. The Starland is the perfect place to hold a Sweet 16, Bat or Bar Mitzvah, christening, birthday or anniversary party, business function... you name it! Catering services are available, too.

Do you offer discount tickets for group sales?

The Starland Ballroom does not offer group discounts at this time.

I won tickets from a radio station, but I can't go to the show. Can I put my friend's name on the list instead?

That's solely up to the radio station, not Starland Ballroom. Once we have a list from a station, we don't make any changes to it. You should contact the station well in advance of the show to see if they allow such changes to be made.

The weather outside is frightening. Is my show canceled?

Should inclement weather force us to postpone a show, you can visit this site, our social media channels or call (732) 238-5500 for information.

If your event is canceled, and you bought your tickets online or via the phone, you will be refunded automatically. If you bought your tickets through a retail outlet or the Starland Ballroom box office, you will need to return to your original point of purchase to obtain a refund.

What types of items are prohibited at Starland?

Generally, any item we deem detrimental to public safety. This obviously includes firearms, knives, or any objects we feel could become a weapon. Also prohibited: Chained wallets, Camel backpacks, outside food and / or beverages, flyers, magic markers, air horns, signs, snakes, slingshots, gremlins, poltergeists, etc.

Who has played at the Starland Ballroom?

This will be an ongoing list, so come back & check it often. In no particular order, here are the artists who have appeared at Starland since opening night on Sunday, December 7, 2003:
The Starting Line, Dramarama, David Lee Roth, Ziggy Marley, Mest, Ill Nino, Hanson, Styx, Eve 6, Guster, The Michael Schenker Group, Pennywise, Jonny Lang, Life Of Agony, Helloween, Clutch, Trapt, Smile Empty Soul, Finger 11, Yellowcard, Boy's Night Out, Fall Out Boy, Michael Franti & Spearhead, Fountains Of Wayne, Gov't Mule, Slaughter, Puddle of Mudd, Saves The Day, Grandaddy, The Fire Theft, E.Town Concrete, Hoobastank, Lost Prophets, Imarobot, Yngwie Malmsteen, The Jeff Healey Band, Sevendust, The Psychedelic Furs, Fuel, Breaking Benjamin, The Dropkick Murphys, Catch 22, Biohazard, Bob Marley's Legendary Wailers, Beggar's Canyon, The Disco Biscuits, The Brides Of Destruction, Amen, Living Things, Hazen Street, Blindside, Lacuna Coil, P.O.D., Superjoint Ritual, Ani Difranco, Joe Henry, Tesla, Podunk, HIM, Alkaline Trio, Senses Fail, Keith Emerson, Gwar, From Autumn To Ashes, Atreyu, Eighteen Visions, Midtown, Armor For Sleep, Braid, Murder By Death, Minus The Bear, Matchbook Romance, Shinedown, Hootie & The Blowfish, Iced Earth, Indigo Girls, Melissa Etheridge, Reel Big Fish, Big D & The Kid's Table, Ben Folds, Rufus Wainwright, Dokken, LA Guns, Everlast, Staind, Tantric, River City Rebels, Velvet Revolver, Marc Broussard, Toby Lightman, Disturbed, Damage Plan, WASP, Joey Belladonna, Sebastian Bach, Coheed And Cambria, Gavin DeGraw, Streetlight Manifesto, Cheap Trick, Soulfly, God Forbid, Clutch, UFO, Blue Oyster Cult, Nonpoint, Skindred, Alice Cooper, Kittie, Insane Clown Posse, King's X, Kansas, The Doobie Bros., Bad Religion, the Deftones, Cypress Hill, Mest, Marilyn Manson, Taking Back Sunday, Kenny Wayne Shepherd, Everclear, The Used, Skinny Puppy, Slayer, Killswitch Engage, Good Charlotte, The Bacon Brothers, Patti Scialfa, Ari Hest, David Mead, Godsmack, Ministry, Shadows Fall, Damageplan, Cake, Shinedown, Better Than Ezra, The Pat McGee Band, Motion City Soundtrack, Turmoil, The Smithereens, Rise Against, The Explosion, Bent Brother, .38 Special, George Clinton & Parliament Funkadelic, Hidden In Plain View, Agnostic Front, Madball, Bill Killman, Flat Earth Society, With Honor, The Marshall Tucker Band, Patty Smyth & Scandal, Three Days Grace, Social Distortion, Helmet, Crossfade, Future Leaders of the World, Motorhead, Corrosion Of Conformity, Citizen Cope, Sugarcult, Anberlin, Aaron Carter, Jordan Knight, Steve Earle & The Dukes, Thursday, Thrice, Yellowcard, Allison Moorer, Blue Floyd, The Waiting Room, Papa Roach, Skindred, The F-Ups, Reggie & The Full Effect, New Found Glory, Eisley, The Fixx, Steve Vai, Overkill, Bob Weir and Ratdog, Jimmy Cliff, The Misfits, Secret Machines, Less Than Jake, Third Eye Blind, Dashboard Confessional, Sparta, Bowling For Soup, Jefferson Airplane, Europe, Goldfinger, Medeski Martin + Wood, Machine Head, John Legend, The Saw Doctors, Hank Williams III, Kansas, The Outlaws, The Get Up Kids, Rusted Root, Ryan Adams, Unwritten Law, Anthrax, Zakk Wylde's Black Label Society, Ashlee Simpson, Collective Soul, Mudvayne, A Tribe Called Quest, Aimee Mann, Aly & AJ, Angels & Airwaves, The Black Crowes, Candlebox, Carnivore, Justin Timberlake, The Dresden Dolls, Hinder, Jeff Beck, Joan Jett & The Blackhearts, LL Cool J, Matisyahu, OK Go, Panic At The Disco, Sound Tribe Sector Nine, AFI, The Cult, The Go-Go's, X, Wilco, The Rollins Band, Danzig, Twisted Sister, The Pretenders, Jet, OK Go, Say Anything, Silverstein, In Flames, Lacuna Coil, Cradle of Filth, Mastodon, G Love & Special Sauce, countless local and regional opening acts and more.

The quickest sellouts in venue history have been:

  • Mac Miller on December 29, 2011
  • Alice In Chains on August 4, 2006
  • Justin Timberlake - September 2006
  • The Concerts For Tsunami Relief, Night #1 - January 2005. (Taking Back Sunday, My Chemical Romance, Coheed & Cambria, Senses Fail, etc.)
  • Velvet Revolver - July 2004

The Starland Sell-Out Club: The following acts have sold-out the Starland Ballroom... Aaron Lewis (2), Alkaline Trio (3), Anthrax, Bad Religion (2), Badfish (2), Bouncing Souls (2), Coheed And Cambria (2), Disturbed (3), Godsmack, Hanson (2), Hoobastank, Hootie & The Blowfish, Marilyn Manson, Mest, Motion City Soundtrack (2), My Chemical Romance (4), New Found Glory, Senses Fail (2), Saves The Day, Staind, Slayer, Social Distortion (2), Hawthorne Heights, Something Corporate, Taking Back Sunday (4), The Deftones (2), The Disco Biscuits (9), The Starting Line (3), Live (2), The Used, Thrice (2), Thursday (6), Trapt + Finger 11 (Winterfresh Sno-Core Tour 2004), Velvet Revolver (2), Yellowcard, Zakk Wylde's Black Label Society (2), Third Eye Blind, Wilco, Badfish, Brand New, Seether + Shinedown (Winterfresh Sno-Core Tour 2006), Flogging Molly, E.Town Concrete, Mindless Self Indulgence, Hot Water Music, Killswitch Engage, Matisyahu, Say Anything, AFI, Avenged Sevenfold, Panic At The Disco, Justin Timberlake, All-American Rejects, The Black Crowes (2).

Since opening in 2003, Starland has sold nearly 1.5 million tickets and is consistently ranked as the #1 concert nightclub in New Jersey, as well as one of the top-selling venues of its size in the world. Thank you.

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